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Privacy Policy

Last Updated: December 18, 2024

1. Introduction

IBRACORP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our documentation website.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide when you:

  • Contact us through our support channels
  • Participate in community discussions
  • Submit feedback or suggestions

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

  • Usage Data: Pages visited, time spent, click patterns
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address, access times, referring URLs

2.3 Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve user experience

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our documentation service
  • Improve website functionality and user experience
  • Analyze usage patterns to enhance content
  • Respond to your inquiries and provide support
  • Ensure website security and prevent abuse

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Analytics and performance monitoring
  • Security services

We may disclose information if required by law or in response to:

  • Valid legal requests from authorities
  • Protection of our rights and property
  • Investigation of potential violations
  • Public safety concerns

5. Third-Party Services

Our documentation may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

5.2 Analytics Services

We may use third-party analytics services (such as Google Analytics) to understand how our website is used. These services have their own privacy policies.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure hosting infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Data encryption where appropriate

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain collected information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Correction

You may request access to or correction of your personal information.

8.2 Deletion

You may request deletion of your personal information, subject to legal and legitimate business requirements.

8.3 Portability

You may request a copy of your personal information in a structured format.

8.4 Opt-Out

You may opt out of certain data collection and processing activities.

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. International Users

Our website is hosted in the United States. If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

11.1 Types of Cookies

We may use the following types of cookies:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Providing notice through our communication channels when appropriate

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us through:

14. Compliance

We strive to comply with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable regional privacy laws

15. No Tracking Commitment

We are committed to minimal data collection and do not engage in:

  • Selling personal information to third parties
  • Intrusive tracking across other websites
  • Unnecessary data collection beyond operational needs

This privacy policy reflects our commitment to transparency and protecting your privacy while providing valuable technical documentation.